Presales Engineer

Join the team as our next Presales Engineer for our Twilio Communications EMEA team. The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. In this role, you’ll work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. You will build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. You will take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. You will develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. You will lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. You will build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. You will form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity. You will build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation. You will contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.