Solutions Engineer

Solutions Engineer Location: EMEA Region Remote| Full-time Compensation: $100K – $160K • Offers Equity • Offers Commission Our client is a high-growth, venture-backed organization building a foundational open-source security infrastructure stack for the AI era. Backed by premier Silicon Valley investors, including Google and Y Combinator, the company provides a critical platform used by engineers at leading organizations to manage billions of secrets, certificates, and credentials every month. The organization is seeking an exceptional Solutions Engineer to join the team in the EMEA region. This is a high-impact, customer-facing role designed for a technical professional who thrives on driving successful implementations and ensuring a seamless product experience from initial onboarding to long-term success. Acting as a bridge between customers, sales, and engineering, the Solutions Engineer will serve as a trusted advisor to technical and business leaders, helping organizations adopt a market-leading security platform. Key Responsibilities Technical Advisory: Execute proof-of-concept (PoC) engagements with leads, guiding customers through onboarding and recommending best practices for specific architectures and use cases. Customer Success: Ensure new customers are fully activated and satisfied by addressing technical inquiries and resolving points of friction in their workflows. Sales Collaboration: Work in tandem with Account Executives to lead technical discovery and product demonstration calls. Product Influence: Collect customer feedback and requirements to help shape the user and developer experience (UX/DX) and contribute directly to the product roadmap. Content & Community: Host webinars and knowledge-sharing sessions for stakeholders; improve documentation and public-facing technical materials based on real-world customer feedback. Account Expansion: Identify opportunities to expand product usage across existing accounts by becoming an expert in the customer’s technical environment.