Support Specialist

RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company. Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a small but strong team of 170+ people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. To help accelerate our growth and pace of delivery, we are looking for talented a Support Specialist to help spearhead the overall look and feel of our features and services. As a Support Specialist, you will be responsible for handling diverse inquiries within our centralized support system. You will work closely with clients, employees, and internal teams to ensure queries are resolved efficiently. This is an opportunity to grow your career while contributing to the success of a fast-growing, mission-driven organization.