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Technical Support Agent EMEA

๐Ÿข 360Learning

Full-Remote
โš ๏ธ

La posizione รจ stata chiusa oppure l'azienda non accetta piรน candidature.

๐Ÿ“ Descrizione

Our Support Team plays a critical role in the daily life of our customers. We currently provide e-mail assistance for all functional and technical questions and only operate asynchronously (email only). As a Support Agent for the EMEA region, your mission will be to answer all queries from our French and English customers by email. You will work in full autonomy, your work will be judged on measurable results and while we have guidelines for style of writing, there is no script whatsoever and each individual can bring their own personal touch.

๐Ÿ”Ž Informazioni

๐Ÿ’ผ

Livello di esperienza

Middle

๐Ÿ–ฅ๏ธ

Modalitร  di lavoro

Full-Remote

๐Ÿ”น Technical Support ๐Ÿ”น B2B SaaS ๐Ÿ”น SQL ๐Ÿ”น Zendesk ๐Ÿ”น Datadog ๐Ÿ”น HTTP APIs ๐Ÿ”น French ๐Ÿ”น English