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Workforce Management Specialist

🏢 Remote

Full-Remote

📝 Descrizione

The Workforce Management Specialist plays a critical role in ensuring the efficient and effective operation of support teams. Their primary responsibility is focused on scheduling and real-time optimisation to meet service level agreements (SLAs) and operational goals. Additionally, the successful candidate will be required to assist in workload forecasting based on business needs, leveraging historical data and current trends to support accurate staffing plans.

🔎 Informazioni

🖥️

Modalità di lavoro

Full-Remote

💰

Retribuzione annuale

36.900€ - 83.050€

🔹 scheduling 🔹 real-time optimisation 🔹 workload forecasting 🔹 data analysis