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Customer Support Engineer (Server Focus Group)
🏢 Commvault
La posizione è stata chiusa oppure l'azienda non accetta più candidature.
📝 Descrizione
Provide advanced technical support for the Commvault CommServe platform, troubleshooting authentication, security/RBAC, networking, Microsoft SQL Server, workflows/automation, and related web services (IIS/Tomcat). Investigate complex enterprise customer issues, perform root cause analysis, recreate issues in lab, collaborate with Engineering and Product teams, document solutions, mentor other engineers. Requires hands-on Commvault/CommServe experience, strong SQL Server and networking knowledge (TCP/IP, DNS, firewalls), IIS/Apache Tomcat experience, excellent English communication.
🔎 Informazioni
Livello di esperienza
Senior
Modalità di lavoro
Full-Remote